- Remote Desktop 8.0 allows Mac users to access virtual desktops on Windows, Windows RT, Windows 8, iOS, OS X and Android. The Mac version also includes support for printing to Mac configured printers and support for multiple monitors/projectors for presentations.
- 2010-8-31 Hello everyone, thanks for any help on this issue. We are running Server 2008 R2 with remote desktop. Our OS X users, a mixture of 10.5 and 10.6, connect with the remote desktop connection client for mac. They are using version 2.0.1 (090714). We find that not all printers redirect once connected however some do.
- Apr 09, 2010 Hello everyone, thanks for any help on this issue. We are running Server 2008 R2 with remote desktop. Our OS X users, a mixture of 10.5 and 10.6, connect with the remote desktop connection client for mac. They are using version 2.0.1 (090714). We find that not all printers redirect once connected however some do.
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I agree that it isn't an OS X issue. The printer worked fine when my work computer used XP, but will not work with Windows 7. The machines are not on the same network. I am connecting with Remote Desktop for Mac. Printer sharing is turned on.
-->We regularly update the Remote Desktop client for macOS, adding new features and fixing issues. Here's where you'll find the latest updates.
If you encounter any issues, you can always contact us by navigating to Help > Report an Issue.
Updates for version 10.3.7
Date published: 1/6/20
In our final update of the year, we finetuned some code and fixed the following behaviors:
- Copying things from the remote session to a network share or USB drive no longer creates empty files.
- Specifying an empty password in a user account no longer causes a double certificate prompt.
Updates for version 10.3.6
Date published: 1/6/20
In this release, we addressed an issue that created zero-length files whenever you copied a folder from the remote session to the local machine using file copy and paste.
Updates for version 10.3.5
Date published: 1/6/20
We made this update with the help of everyone who reported issues. In this version, we've made the following changes:
- Redirected folders can now be marked as read-only to prevent their contents from being changed in the remote session.
- We addressed a 0x607 error that appeared when connecting using RPC over HTTPS RD Gateway scenarios.
- Fixed cases where users were double-prompted for credentials.
- Fixed cases where users received the certificate warning prompt twice.
- Added heuristics to improve trackpad-based scrolling.
- The client no longer shows the 'Saved Desktops' group if there are no user-created groups.
- Updated UI for the tiles in PC view.
- Fixes to address crashes sent to us via application telemetry.
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Note
In this release, we now accept feedback for the Mac client only through UserVoice.
Updates for version 10.3.4
Date published: 11/18/19
Microsoft Remote Desktop For Mac
We've been hard at work listening to your feedback and have put together a collection of bug fixes and feature updates.
- When connecting via an RD Gateway with multifactor authentication, the gateway connection will be held open to avoid multiple MFA prompts.
- All the client UI is now fully keyboard-accessible with Voiceover support.
- Files copied to the clipboard in the remote session are now only transferred when pasting to the local computer.
- URLs copied to the clipboard in the remote session now paste correctly to the local computer.
- Scale factor remoting to support Retina displays is now available for multimonitor scenarios.
- Addressed a compatibility issue with FreeRDP-based RD servers that was causing connectivity issues in redirection scenarios.
- Addressed smart card redirection compatibility with future releases of Windows 10.
- Addressed an issue specific to macOS 10.15 where the incorrect available space was reported for redirected folders.
- Published PC connections are represented with a new icon in the Workspaces tab.
- 'Feeds' are now called 'Workspaces,' and 'Desktops' are now called 'PCs.'
- Fixed inconsistencies and bugs in user account handling in the preferences UI.
- Lots of bug fixes to make things run smoother and more reliably.
Updates for version 10.3.3
Date published: 11/18/19
We've put together a feature update and fixed bugs for the 10.3.3 release.
First, we've added user defaults to disable smart card, clipboard, microphone, camera, and folder redirection:
- ClientSettings.DisableSmartcardRedirection
- ClientSettings.DisableClipboardRedirection
- ClientSettings.DisableMicrophoneRedirection
- ClientSettings.DisableCameraRedirection
- ClientSettings.DisableFolderRedirection
Next, the bug fixes:
- Resolved an issue that was causing programmatic session window resizes to not be detected.
- Fixed an issue where the session window contents appeared small when connecting in windowed mode (with dynamic display enabled).
- Addressed initial flicker that occurred when connecting to a session in windowed mode with dynamic display enabled.
- Fixed graphics mispaints that occurred when connected to Windows 7 after toggling fit-to-window with dynamic display enabled.
- Fixed a bug that caused an incorrect device name to be sent to the remote session (breaking licensing in some third-party apps).
- Resolved an issue where remote app windows would occupy an entire monitor when maximized.
- Addressed an issue where the access permissions UI appeared underneath local windows.
- Cleaned up some shutdown code to ensure the client closes more reliably.
Updates for version 10.3.2
Date published: 11/18/19
In this release, we fixed a bug that made the display low resolution while connecting to a session
Updates for version 10.3.1
Date published: 11/18/19
We've put together some fixes to address regressions that managed to sneak into the 10.3.0 release.
- Addressed connectivity issues with RD Gateway servers that were using 4096-bit asymmetric keys.
- Fixed a bug that caused the client to randomly stop responding when downloading feed resources.
- Fixed a bug that caused the client to crash while opening.
- Fixed a bug that caused the client to crash while importing connections from Remote Desktop, version 8.
Updates for version 10.3.0
Date published: 8/27/19
It's been a few weeks since we last updated, but we've been hard at work during that time. Version 10.3.0 brings some new features and lots of under-the-hood fixes.
- Camera redirection is now possible when connecting to Windows 10 1809, Windows Server 2019 and later.
- On Mojave and Catalina we've added a new dialog that requests your permission to use the microphone and camera for device redirection.
- The feed subscription flow has been rewritten to be simpler and faster.
- Clipboard redirection now includes the Rich Text Format (RTF).
- When entering your password you have the option to reveal it with a 'Show password' checkbox.
- Addressed scenarios where the session window was jumping between monitors.
- The Connection Center displays high resolution remote app icons (when available).
- Cmd+A maps to Ctrl+A when Mac clipboard shortcuts are being used.
- Cmd+R now refreshes all of your subscribed feeds.
- Added new secondary click options to expand or collapse all groups or feeds in the Connection Center.
- Added a new secondary click option to change the icon size in the Feeds tab of the Connection Center.
- A new, simplified, and clean app icon.
Updates for version 10.2.13
Date published: 5/8/2019
- Fixed a hang that occurred when connecting via an RD Gateway.
- Added a privacy notice to the 'Add Feed' dialog.
Updates for version 10.2.12
Date published: 4/16/2019
- Resolved random disconnects (with error code 0x904) that took place when connecting via an RD Gateway.
- Fixed a bug that caused the resolutions list in application preferences to be empty after installation.
- Fixed a bug that caused the client to crash if certain resolutions were added to the resolutions list.
- Addressed an ADAL authentication prompt loop when connecting to Windows Virtual Desktop deployments.
Updates for version 10.2.10
Date published: 3/30/2019
- In this release we addressed instability caused by the recent macOS 10.14.4 update. We also fixed mispaints that appeared when decoding AVC codec data encoded by a server using NVIDIA hardware.
Updates for version 10.2.9
Date published: 3/6/2019
- In this release we fixed an RD gateway connectivity issue that can occur when server redirection takes place.
- We also addressed an RD gateway regression caused by the 10.2.8 update.
Updates for version 10.2.8
Date published: 3/1/2019
![Desktop Desktop](/uploads/1/2/6/0/126097941/877513836.png)
- Resolved connectivity issues that surfaced when using an RD Gateway.
- Fixed incorrect certificate warnings that were displayed when connecting.
- Addressed some cases where the menu bar and dock would needlessly hide when launching remote apps.
- Reworked the clipboard redirection code to address crashes and hangs that have been plaguing some users.
- Fixed a bug that caused the Connection Center to needlessly scroll when launching a connection.
Updates for version 10.2.7
Date published: 2/6/2019
- In this release we addressed graphics mispaints (caused by a server encoding bug) that appeared when using AVC444 mode.
Updates for version 10.2.6
Date published: 1/28/2019
- Added support for the AVC (420 and 444) codec, available when connecting to current versions of Windows 10.
- In Fit to Window mode, a window refresh now occurs immediately after a resize to ensure that content is rendered at the correct interpolation level.
- Fixed a layout bug that caused feed headers to overlap for some users.
- Cleaned up the Application Preferences UI.
- Polished the Add/Edit Desktop UI.
- Made lots of fit and finish adjustments to the Connection Center tile and list views for desktops and feeds.
Note
There is a bug in macOS 10.14.0 and 10.14.1 that can cause the '.com.microsoft.rdc.application-data_SUPPORT/_EXTERNAL_DATA' folder (nested deep inside the ~/Library folder) to consume a large amount of disk space. To resolve this issue, delete the folder content and upgrade to macOS 10.14.2. Note that a side-effect of deleting the folder contents is that snapshot images assigned to bookmarks will be deleted. These images will be regenerated when reconnecting to the remote PC.
Updates for version 10.2.4
Date published: 12/18/2018
- Added dark mode support for macOS Mojave 10.14.
- An option to import from Microsoft Remote Desktop 8 now appears in the Connection Center if it is empty.
- Addressed folder redirection compatibility with some third-party enterprise applications.
- Resolved issues where users were getting a 0x30000069 Remote Desktop Gateway error due to security protocol fallback issues.
- Fixed progressive rendering issues some users were experiencing with fit to window mode.
- Fixed a bug that prevented file copy and paste from copying the latest version of a file.
- Improved mouse-based scrolling for small scroll deltas.
Updates for version 10.2.3
Date published: 11/06/2018
- Added support for the 'remoteapplicationcmdline' RDP file setting for remote app scenarios.
- The title of the session window now includes the name of the RDP file (and server name) when launched from an RDP file.
- Fixed reported RD gateway performance issues.
- Fixed reported RD gateway crashes.
- Fixed issues where the connection would hang when connecting through an RD gateway.
- Better handling of full-screen remote apps by intelligently hiding the menu bar and dock.
- Fixed scenarios where remote apps remained hidden after being launched.
- Addressed slow rendering updates when using 'Fit to Window' with hardware acceleration disabled.
- Handled database creation errors caused by incorrect permissions when the client starts up.
- Fixed an issue where the client was consistently crashing at launch and not starting for some users.
- Fixed a scenario where connections were incorrectly imported as full-screen from Remote Desktop 8.
Updates for version 10.2.2
Www microsoft office com mac getkey. Date published: 10/09/2018
- A brand new Connection Center that supports drag and drop, manual arrangement of desktops, resizable columns in list view mode, column-based sorting, and simpler group management.
- The Connection Center now remembers the last active pivot (Desktops or Feeds) when closing the app.
- The credential prompting UI and flows have been overhauled.
- RD Gateway feedback is now part of the connecting status UI.
- Settings import from the version 8 client has been improved.
- RDP files pointing to RemoteApp endpoints can now be imported into the Connection Center.
- Retina display optimizations for single monitor Remote Desktop scenarios.
- Support for specifying the graphics interpolation level (which affects blurriness) when not using Retina optimizations.
- 256-color support to enable connectivity to Windows 2000.
- Fixed clipping of the right and bottom edges of the screen when connecting to Windows 7, Windows Server 2008 R2 and earlier.
- Copying a local file into Outlook (running in a remote session) now adds the file as an attachment.
- Fixed an issue that was slowing down pasteboard-based file transfers if the files originated from a network share.
- Addressed a bug that was causing to Excel (running in a remote session) to hang when saving to a file on a redirected folder.
- Fixed an issue that was causing no free space to be reported for redirected folders.
- Fixed a bug that caused thumbnails to consume too much disk storage on macOS 10.14.
- Added support for enforcing RD Gateway device redirection policies.
- Fixed an issue that prevented session windows from closing when disconnecting from a connection using RD Gateway.
- If Network Level Authentication (NLA) is not enforced by the server, you will now be routed to the login screen if your password has expired.
- Fixed performance issues that surfaced when lots of data was being transferred over the network.
- Smart card redirection fixes.
- Support for all possible values of the 'EnableCredSspSupport' and 'Authentication Level' RDP file settings if the ClientSettings.EnforceCredSSPSupport user default key (in the com.microsoft.rdc.macos domain) is set to 0.
- Support for the 'Prompt for Credentials on Client' RDP file setting when NLA is not negotiated.
- Support for smart card-based login via smart card redirection at the Winlogon prompt when NLA is not negotiated.
- Fixed an issue that prevented downloading feed resources that have spaces in the URL.
Updates for version 10.2.1
Date published: 08/06/2018
- Enabled connectivity to Azure Active Directory (AAD) joined PCs. To connect to an AAD joined PC, your username must be in one of the following formats: 'AzureADuser' or 'AzureADuser@domain'.
- Addressed some bugs affecting the usage of smart cards in a remote session.
Updates for version 10.2.0
Date published: 07/24/2018
- Incorporated updates for GDPR compliance.
- MicrosoftAccountusername@domain is now accepted as a valid username.
- Clipboard sharing has been rewritten to be faster and support more formats.
- Copy and pasting text, images or files between sessions now bypasses the local machine's clipboard.
- You can now connect via an RD Gateway server with an untrusted certificate (if you accept the warning prompts).
- Metal hardware acceleration is now used (where supported) to speed up rendering and optimize battery usage.
- When using Metal hardware acceleration we try to work some magic to make the session graphics appear sharper.
- Got rid of some instances where windows would hang around after being closed.
- Fixed bugs that were preventing the launch of RemoteApp programs in some scenarios.
- Fixed an RD Gateway channel synchronization error that was resulting in 0x204 errors.
- The mouse cursor shape now updates correctly when moving out of a session or RemoteApp window.
- Fixed a folder redirection bug that was causing data loss when copy and pasting folders.
- Fixed a folder redirection issue that caused incorrect reporting of folder sizes.
- Fixed a regression that was preventing logging into an AAD-joined machine using a local account.
- Fixed bugs that were causing the session window contents to be clipped.
- Added support for RD endpoint certificates that contain elliptic-curve asymmetric keys.
- Fixed a bug that was preventing the download of managed resources in some scenarios.
- Addressed a clipping issue with the pinned connection center.
- Fixed the checkboxes in the Display tab of the Add a Desktop window to work better together.
- Aspect ratio locking is now disabled when dynamic display change is in effect.
- Addressed compatibility issues with F5 infrastructure.
- Updated handling of blank passwords to ensure the correct messages are shown at connect-time.
- Fixed mouse scrolling compatibility issues with MapInfra Pro.
- Fixed some alignment issues in the Connection Center when running on Mojave.
Updates for version 10.1.8
Date published: 05/04/2018
- Added support for changing the remote resolution by resizing the session window!
- Fixed scenarios where remote resource feed download would take an excessively long time.
- Resolved the 0x207 error that could occur when connecting to servers not patched with the CredSSP encryption oracle remediation update (CVE-2018-0886).
Updates for version 10.1.7
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Date published: 04/05/2018
- Made security fixes to incorporate CredSSP encryption oracle remediation updates as described in CVE-2018-0886.
- Improved RemoteApp icon and mouse cursor rendering to address reported mispaints.
- Addressed issues where RemoteApp windows appeared behind the Connection Center.
- Fixed a problem that occurred when you edit local resources after importing from Remote Desktop 8.
- You can now start a connection by pressing ENTER on a desktop tile.
- When you're in full screen view, CMD+M now correctly maps to WIN+M.
- The Connection Center, Preferences, and About windows now respond to CMD+M.
- You can now start discovering feeds by pressing ENTER on the Adding Remote Resources page.
- Fixed an issue where a new remote resources feed showed up empty in the Connection Center until after you refreshed.
Updates for version 10.1.6
Date published: 03/26/2018
- Fixed an issue where RemoteApp windows would reorder themselves.
- Resolved a bug that caused some RemoteApp windows to get stuck behind their parent window.
- Addressed a mouse pointer offset issue that affected some RemoteApp programs.
- Fixed an issue where starting a new connection gave focus to an existing session, instead of opening a new session window.
- We fixed an error with an error message - you'll see the correct message now if we can't find your gateway.
- The Quit shortcut (⌘ + Q) is now consistently shown in the UI.
- Improved the image quality when stretching in 'fit to window' mode.
- Fixed a regression that caused multiple instances of the home folder to show up in the remote session.
- Updated the default icon for desktop tiles.
You might experience issues such as these when you try to print from your Mac or print from your iOS device:
- You can't see your printer from your device, or you get a message that no printers were found.
- You get a message that software for your device isn't available.
- You have some other printing issue related to the software on your Mac or iOS device.
For help with an error light or other error condition on the printer itself, check the printer's documentation or contact its manufacturer.
If your printer is AirPrint-enabled
If your printer is AirPrint-enabled for printing from your Mac or iOS device, just make sure that it's connected to the same Wi-Fi network used by the Mac or iOS device.1
Microsoft remote desktop with rbpi shows black screen mac. If you still can't print, try any of these solutions:
- Restart your Wi-Fi router. Then restart your printer.
- Move your printer closer to your Wi-Fi router.
- Update your printer and Wi-Fi router with the latest firmware from the manufacturer.2
- Update the software for your Mac or iOS device.
Mac os high sierra microsoft office 2011. If you're using a Mac and you still can't print, it might help to reset the printing system. Otherwise, contact the printer manufacturer for support.
If your printer isn't AirPrint-enabled
If you're printing from your Mac to a printer that isn't AirPrint-enabled:
- If your printer is connected to your Mac with a cable, disconnect the cable from your Mac.
- Turn off your printer.
- Get software updates for your Mac. Your Mac automatically downloads the latest software for most printers as part of these updates, so it's best not to install software from the printer manufacturer.
- Reconnect your printer to your Mac, if applicable.
- Turn on your printer and wait for it to finish starting up.
- Choose Apple () menu > System Preferences, then click Printers & Scanners.
- Select your printer in the list of devices.
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If your printer doesn't appear in the list of devices in Printers & Scanners preferences, click at the bottom of the list, then choose the command to add a printer or scanner. The window that opens offers more ways to find and add a printer, such as by IP address:
If you still can't print, and your printer is connected via Wi-Fi:
- Restart your Wi-Fi router. Then restart your printer.
- Move your printer closer to your Wi-Fi router.
- Update your printer and Wi-Fi router with the latest firmware from the manufacturer.2
Reset the printing system
If the issue continues, reset the printing system on your Mac. This removes all printers and scanners—including their print jobs and settings—from Printers & Scanners preferences.
- Choose Apple menu > System Preferences, then click Printers & Scanners.
- While holding down the Control key on your keyboard, click anywhere in the list of devices.
- Choose “Reset printing system” from the menu that appears:
Remove printer drivers
If the issue continues on your Mac after resetting the printing system, take these final steps to remove any currently installed printer drivers. These steps don't apply to AirPrint printers.
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- From the menu bar in the Finder, choose Go > Go to Folder. Type
/Library/Printers/
and click Go. - The Printers folder opens. Choose Edit > Select All, which selects all items in the Printers folder.
- Choose File > New Folder with Selection, which puts all of the selected items into a new folder named New Folder With Items. To save storage space, you can delete this folder.
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If the issue continues, contact the printer manufacturer for support.
1. In corporate environments, DNS records can be configured to allow AirPrint-enabled printers to appear across other networks instead of just the network used by the device you're printing from. You can also use configuration profiles in iOS to set up AirPrint printers.
2. Firmware updates—such as for AirPort base stations—update the software on the printer or router, not the software on your Mac or iOS device. If the latest firmware from the manufacturer is several years old, the manufacturer might have stopped supporting or updating your device. If so, you might need a more up-to-date printer or router.